All customers may order via our online shop, by email, or telephone.

Information to provide with your order:

1. Your name, telephone number, and email address
2. Company/institute
3. Shipping and invoice address
4. Your purchase order number
5. Catalog number/s
6. Product name/s, size/s and quantity

Terms of payment

For orders by phone or email:

Terms of payment are 30 days after receipt of invoice. The goods remain our property until payment of the invoice. The terms and conditions apply.
We accept:

• Check
• Wire Transfer in US$ on Bank of America account. The invoice provides the account details.

For orders placed in the online store:

The payment methods are card payment and PayPal. The payment can be done only by creating the order.

Non-perishables can be shipped from Monday to Friday. To assure product integrity, less robust products like polymerases normally are not shipped on Friday. However, please contact Minerva Biolabs for special arrangements. In case of a delay in delivery we will inform you immediately. If requested we will send you the confirmation of your order without delay. Prices are subject to change without notice. Please confirm current pricing at the time of your order.

Delivery

Depending on your shipping address and ordered products, the delivery takes 2-10 days after placing your order.
Shipping is charged with $23.00 for delivery to Mexico and US except: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nebraska, Nevada, New States, North States, Oklahoma, Oregon, South States, Texas and Utah.
Delivery to these states and to Canada costs $32.00.